Delivery arrangements
Shipping availability, charges, the destination address and the estimated delivery window should be confirmed with our team before an order is fulfilled. Any estimate is not a guarantee unless we confirm otherwise in writing.
Address and order checks
Please provide a complete and accurate delivery address and contact details. We may contact you to clarify order information or confirm whether delivery to a destination is available.
Customs and local restrictions
International orders may be subject to customs checks, taxes, duties, prescription requirements or import restrictions. The customer is responsible for checking the rules that apply at the destination and for charges imposed by the relevant authorities, except where applicable law requires otherwise.
Delays
Carrier, customs, weather and other events outside our control can affect delivery. If our team becomes aware of a material delay, we will use the available order contact details to provide an update.